How do I reset my account password?

  • Updated

Who is this article for?
This article will be useful to you if your looking to reset your account password.

Resetting your password

In order to reset your password, follow the below steps.

Note: You will need to log out of your account first to reset your password

  1. Go to dash.partnerstack.com/handshake.
  2. Type the email address you've signed up with in the Email Address field.
  3. Click Continue
  4. On the next page, click Forgot my password.
  5. On the Request a password reset page, your email will be populated. 
  6. Click Send Reset Email
  7. Check your inbox for an email from PartnerStack, and follow the instructions to reset your password.
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Please note the following when resetting your password: 

  • The password reset email can take up to 5 minutes for delivery. 
  • A password reset link can only be used once.
    • Once clicked, the link will expire, and you'll need to start over to receive a new password reset link. 
  • Only the most recent reset link sent will work.
    • If you click Send Reset Email more than once, you'll need to wait until password reset emails have been sent, and use the link in the most recent email. It's best to wait at least 10-15 minutes in this case if you're unsure about the number of times you've sent the email. 

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