Automatically pay your partners for bringing you successful referrals
PartnerStack's automated rewards system lets you reward your partners in one easy payment. Your partners will be given the option to cash out their earnings on the 13th of each month, provided there are no invoicing delays.
Don't forget - you can review rewards throughout the month, without needing to wait for the invoice to generate!
We highly encourage all companies to review rewards throughout the month rather than waiting for the invoice, as this can make the review process easier and prevent reward delays for your partners.
For more information on how to review rewards before an invoice generates, please see our Support Guide Reviewing Rewards.
When am I billed?
At the beginning of each month, PartnerStack sends the Account Owner of the PartnerStack account an invoice with all the rewards earned by your partners the previous month.
These partner reward invoices are also accessible within your PartnerStack dashboard, on the Invoices tab.
You have 7 full days to review the invoice before a charge is made to your account. On our standard payout timeline, the partner reward invoice will be charged early morning on the 8th of each month.
After a 5 day processing period, the funds will be released to your partners to cash out (occurring on the 13th of the month).
- Partner earns rewards March 1 through March 31
- Invoice sent to the Company on the 1st of April
- Between April 1 - April 7, the company can review the invoice and flag rewards as needed
- The invoice is charged on April 8th and the funds are processed over a 5-day period
- As of the 13th, the payouts are released to partners
What happens if the invoice charge fails?
To ensure the above payout timeline works seamlessly, be sure to keep updated payment information on your PartnerStack account.
Any delays in payment of your partner reward invoice will result in the same length of delay in paying your partners their earned rewards.
Important Note: Once you have paid out rewards to a partner, under no circumstances can they be taken back. Please use your 7-day reward invoice review period to ensure you are monitoring which rewards you want to approve and payout to your partners.
If you noticed a partner invoice failed charging, please contact your Customer Success Manager or reach out to firstname.lastname@example.org.