Who is this article for?
This article will be useful to you if are a partner on PartnerStack looking to update your personal account settings, including email address, account name, etc.
Changing your account email
If you need to change the email you use to log into your PartnerStack account, follow these steps:
Note: if you sign in with Google you will first need to remove the Google-authentication from your account.
- Log into your PartnerStack account
- Click on your initial in the top right-hand corner of your dashboard
- Under the "My Account" section select "Settings" from the drop-down list that appears
- Enter your desired email address in the "Email" field
- Click "Save"
Once complete, you'll see this message:
"Check your Email. Follow the link in the email we sent to {{your email address}} to confirm your email address and help secure your account. If you did not receive the email, please check your spam folder before trying again."
Verify the account email change
The email change verification link will expire after 3 hours.
Click on the link in the email. Once you've clicked on it, you will be logged out of PartnerStack and landed on the login page. Log in with your new email address.
Once you've done so, you should see the message "Your email has been successfully updated" at the top of the page!
Resend the "verify account" email
If the Account Update: Approve your email on PartnerStack link has expired, you can send yourself a new one easily following these steps:
Changing a Google-authenticated email
If your account is Google-authenticated (you sign in by clicking "Sign in with Google") you will need to first remove the Google-authentication from your account and create a password before updating your email address.
To remove Google-authentication:
- Log into your PartnerStack account
- Click on your initial in the top right-hand corner of your dashboard
- Under the "My Account" section select "Settings" from the drop-down list that appears
- Under the "Email" field click "Remove Google authentication"
-
Create and confirm a password by entering it twice
- Select the "Remove Google authentication from my account" check box
- This action cannot be undone
- Click "Save changes"
- You will be automatically logged out of your account. You can now login using your email and newly created password
Once you have removed the Google-authentication from your account you will be able to update your email following these steps.
Updating profile information
To update your name, social media information, or address, click on your name in the top right-hand corner of your account, and select Settings from the list. Update or enter the desired information and click "Save".
