Contacting your company

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Who is this article for?

This article will be useful to you if are a partner on PartnerStack looking to contact your company.

Working with a company is a great way to passively earn extra income or other rewards every month. However, you may sometimes have questions about the program, about your rewards, or about the product itself, and not know how to get answers.

The solution: Use 'Messages' to easily contact the company you're partnering with.

You can easily contact the company you're working with from within your partner dashboard.

To contact the company you're partnering with:

1. Log into your PartnerStack account
2. In the top right-hand corner, click on 'Switch Program' and select the company you would like to talk to
3. Click on the 'Messages' tab
4. Type out your message in the field where it says "Message the (company) team", and hit "Send"!

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Any message sent through that tab shows up in the company's PartnerStack dashboard, as well as notifies the company via email.

Please allow the company you have messaged a little time to respond! It may take a couple of business days for them to get back to you.

 

 

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