Announcements

  • Created

Who is this article for?

This article will be useful to you if are using PartnerStack to manage your partner program and would like to send announcements to your partners.

Overview

The announcement feature allows you to communicate announcements with your partners by creating a banner with text, an image, and a call to action within the partner dashboard program summary page.

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Key Benefits:

  • More customization and branding within the partner portal, allowing you to provide a tailored partner experience.
  • A way to easily communicate en masse to partners, outside of emails and 1:1 conversations.
  • Communication of highlights and important updates with partners in the partner portal allows for the partner portal to be a more robust “one-stop-shop” for partners.

How does it work?

When you create an announcement, it is displayed front and center within the partner dashboard on the Program Summary page. It easily surfaces important information that you want your partner to see and gives you the ability to add a hyperlink to provide more information on your own website if desired.

Announcements will allow you to create one announcement at a time that includes:

  • Header (required) - character limit of 75
  • Description (required) - character limit of 450
  • Image (optional) - The image should be 536x300 or larger (within the same 16:9 aspect ratio) to fit properly in the announcement box. Image file types supported are jpg, gif, and png.
    Max. file size of 25MB
  • URL (optional) - for a call to action

 

Creating announcements

To create an announcement, log into your PartnerStack dashboard and navigate to your Announcements tab.

  1. Click "Create your first Announcement"
  2. Enter the required fields (announcement heading and message) and any optional fields you would like to include
  3. You can view a preview of your announcement as you create it at the bottom of the page
  4. When the announcement is set up to your liking, click "Publish announcement"

www.figma.com_proto_8r0pYksC47EUBvjhlFrGh3_Steam---Announcements_node-id_865_8272_scaling_scale-down_page-id_865_8085_starting-point-node-id_865_8087_HighRes_Screenshot_.png

Managing announcements

Only one announcement can be visible at a time.

You can switch which announcement is visible to partners in your Announcements tab by toggling an announcement's status.

Changing Announcement Status:

  1. Click on the announcement you would like to change
  2. If the announcement has a status "ON" and you would like to turn it off, click on the green toggle. The toggle will turn red, and the announcement will not be visible to partners.
  3. If the announcement has a status "OFF" and you would like to turn it on, click on the red toggle. The toggle will turn green, and the announcement will be visible to partners.

i.e. an announcement with the status "OFF" would appear as:

www.figma.com_proto_8r0pYksC47EUBvjhlFrGh3_Steam---Announcements_node-id_865_8272_scaling_scale-down_page-id_865_8085_starting-point-node-id_865_8087_HighRes_Screenshot___2_.png

 

Deleting announcements

To delete an announcement, click on the three stacked dots to the right of the announcement name, and select "Delete" from the dropdown.

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Best practices

  1. Post every 1-2 weeks to keep the announcement content fresh
  2. Post with a new image or gif (stock image is good!) for each post to get the attention of partners
  3. Include a URL with a call to action so that there is an outcome or action for the partners to engage with and you get results and engagement

 

 

 

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