Verifying your domain for partner teams

Who is this article for?

This article will be useful to you if you are a partner and would like to verify your domain so your colleagues can automatically join your partner team.

What is domain-based joining?

Domain-based joining allows partner team owners to enable your colleagues to join your partner team automatically when they create their PartnerStack account. This means when a colleague with the same email domain as you goes to create their PartnerStack account, they will be prompted on signup to join your existing PartnerStack partner team. 

Verifying your domain to allow domain-based joining means you will never have to worry about inviting future colleagues to your partner team; it will be done for you!

If you are a company running your program on PartnerStack, please note that this feature must be enabled by the partner team owner. 

Verify your domain

To set up domain-based joining, the admin must first verify their email. You, the team owner, can verify ownership of your email domain by sending a verification link to your email address.

Only business email addresses can be validated. If you have signed up with a @gmail.com, @yahoo.com, @hotmail.com, and other free email domains, there will be no option to verify your domain.

The full list of domains that cannot be claimed on PartnerStack mirror Hubspot's blocked domain list.

1. Log in to your PartnerStack account
2. Go to your Team settings (Click the top-right icon, then select "Team settings" in the dropdown menu)
   • If you are in multiple teams, select "Switch teams" to ensure you're choosing the right one to verify
3. Under the Domain settings card, select the domain you want to claim. Click "Claim domain ownership"
4. Click "Send verification email"
5. Check your email inbox and click the verification link to finalize the claim

Once you have verified your domain, colleagues who sign up to PartnerStack using an email with the same domain will be prompted to join your partner team on sign up.

You can toggle automatic joining on/off under the same menu.

To remove domain-based joining

If after verifying your domain you decide you no longer want colleagues to automatically join your partner team you can disable this feature in your team configuration settings.

1. Log in to your PartnerStack account
2. Go to your Team settings (Click the top-right icon, then select "Team settings" in the dropdown menu)
   • If you are in multiple teams, select "Switch teams" to ensure you're choosing the right one to verify
3. Under the Domain settings card, select the domain you want to remove. Click "Remove domain ownership"

4. Click "Remove domain ownership" in the warning pop up to confirm removal of domain-based joining

   
    

Get notifications when a teammate joins

Want notifications when a teammate has joined your link through your team link, or domain-based joining?

In your "Team Settings" tab under the Notifications card, check "Receive an email when a teammate joins your team (accepts through team invite or joins via domain)," then click "Save changes". 

Joining a team through email domain

If your team has set up domain-based joining, a new member can join the team automatically by using an email address with the same domain.

1. The new teammate creates a new PartnerStack account using an email address with the same domain
2. The new team member follows the regular account creation flow
3. If the team member's domain matches the one you've verified, the member will automatically receive a prompt to join your pre-existing partner team

Colleagues creating a PartnerStack account with your verified domain will also have the option to create their own partner team instead of joining yours. This can be useful if you plan to have multiple partner teams for different regions. 

For more information on partner teams, check out our Managing a partner team support guide.