Who is this article for?
This article will be useful to you if are a company looking to add or update Terms of Service for your program.
You can add Terms of Service at either the company level or for specific partner groups.
Company-level Terms of Service apply to all partner groups.
Group-level Terms of Service only apply to the specific partner group for which they are configured and takes precedence over the company-level Terms of Service.
Company-level Terms of Service
The company-level Terms of Service is the foundational agreement for your entire partner program. It applies universally to all existing and future partner groups to ensure baseline compliance.
To add a company-level Terms of Service
- Log in to your PartnerStack account
- Click into your Settings tab and Company profile
- Scroll down to Terms of Service
- Add your publicly hosted Terms of Service URL
- Click "Save"
To update the company-level Terms of Service
- Select Settings from your left-hand menu
- From your company profile, scroll down to Terms of Service
Replace the existing URL with your new Terms of Service URL
Group-level Terms of Service
Group-level Terms of Service is used to set specific requirements for an individual partner group and takes precedence over the Company-level Terms of Service.
- Click on your Groups tab in your left-hand menu
- Select the desired group and select Group settings
- Add the group-level Terms of Service link
Your partners will be prompted to accept your Terms of Service in a banner at the top of their program page. After agreeing, partners will be able to access their current Terms of Service and their Terms of Service history in their "Program Settings" tab.
To update the group-level Terms of Service
- Click Groups from your left-hand menu
- Select the desired group and click Group settings
- Click Update
- Add your new Terms of Service URL
- Click Save
Partners will be prompted to accept the new Terms of Service in a banner at the top of their program page.
Frequently Asked Questions
Q: What do I need to do to make my partners re-accept my ToS?
Partners will automatically see a banner at the top of their program page to accept the Terms of Service before getting access to their program page.
Q: If I make an update to my program ToS but the link doesn't change, what can I do to communicate the change to my partners?
If you’ve updated your program’s Terms of Service but the URL remains the same, partners won’t receive a new prompt to accept the updated terms.
We recommend notifying your partners via an email announcement, including a link to the updated ToS. This ensures transparency and keeps your partners informed.
Q: If I change my partner's group, will they have to re-sign the ToS?
Yes, moving a partner to a new group will require them to sign a new Terms of Service. Please notify your partner of this requirement before making the change, as they will need to accept the new terms to continue participating in your program.