Who is this article for?
This article will be useful to you if you are managing a partner referral program on PartnerStack and want more insight into your program's performance.
Training reporting overview
The training reporting tab provides information on partners' training progress within the analytics suite making it easier to track and optimize partner training programs with actionable insights. The reporting data can be viewed under the Training tab and is displayed if the training module feature is enabled in your plan.
You can find information such as:
- Partners that have started or completed a training course
- Partners that have not yet started or not clicked on a course
- Course progression by a partner
- Completion data, and more
The data in this dashboard will be refreshed every 2 hours.
Filtering partner training data
By default, the data will show all your partners, the courses assigned to them, their course progress, completion, and assigned data. There are 6 options for filtering training reporting data. Just below the description of the tab, you'll see the following options:
- Partner: allows you to search for partners by their first name or last name
- Partner Email: allows you to search and select partners by their email
- Partner Team: allow you to select or exclude your existing partner teams from the data
- Group Name: allows you to select or exclude your existing groups from the data
- Course: allows you to select or exclude your existing course selected from the data
- Course Status: allows you to view partners based on the 3-course statuses:
- Not enrolled in any courses: The partner has been assigned the course but has not clicked on the course in their dashboard yet
- Not started: The partner has been assigned the course, clicked on the course in their dashboard but has not started the course in Litmos
- Completed: The Partner has completed the course and the date of completion will be reflected next to it
Once you've input your desired filters, you'll need to refresh the data by clicking the "Reload" circular arrow icon in the top right of the reporting section.
Exporting partner training data
To download specific data within the Training tab, follow these steps:
- Apply your desired filters and click the "reload" arrow
- Select the three vertical dots in the top right of a specific chart or table
- Select download
- Select desired format (PDF or CSV)
To download all data within the Training tab, follow these steps:
- Change the "Timeframe" filter to "is anytime" and click the "reload" arrow
- Select the three vertical dots in the top right of the tab
- Select download
- Select desired format (PDF or CSV)